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Buy.Com sucks, seriously

So awhile back we had a lightning storm, and since I’m retarded I didn’t have my son’s computer hooked up to a surge protector. Needless to say, the system was toast. So, being that he’s 8 years old I didn’t wanna spend a ton of money on a computer for him because let’s face it, he might mess it up. I mean, he’s a really intelligent kid, and he knows his way around a computer pretty well, but he is a kid. So my boyfriend was nice enough to buy him a refurbished computer off buy.com. We didn’t tell Eric so that he would be surprised. He was surprised, alright. This computer arrives yesterday, and tonight we set it up.. and guess what? First the mouse doesn’t work.. so I hook up my mouse to it and it still doesn’t work. Then the keyboard stops working. A moment later the monitor says “no signal”. What a piece of junk. Now I can’t get it working so we try to contact Buy.com. They say “under no circumstances will we be able to process a return on this item, you must go through the manufacturer.” UH WHAT? So we called Acer. I guess we should have known better than to get an Acer. They say they will repair it if we pay shipping. WE JUST PAID SHIPPING TO GET IT THE DAY BEFORE? I’m about to email Buy.Com and get ugly.

[end rant]

Filed under Rip Offs

Commenters: Julie


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1 Comment »

Comment by Julie
2008-04-09 20:57:03

UGH how awful! But it makes sense to go through the manufacturer, especially since it’s refurbished. Man though, refurbished things are supposed to work really well. It sucks the one you got is a dud. I hope you can get it repaired or replaced, maybe if you yell at them enough they’ll pay for the shipping.

 
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